Why Omni-Channel Commerce Is Important For Your Business?


In order to succeed in this highly competitive world, businesses need to boost sales across multiple touch points including POS, desktop or mobile device. Moreover, today’s consumer sees their smartphone as their personal assistant when it comes to shopping in your store. So, they expect an experience that is extends beyond the store to their smartphone, tablet and laptop computer. If you don’t provide them the same, they will shift their loyalty. Providing shoppers with a way to engage with information about your brand, products, services and reviews across multiple platforms is essential for optimal engagement.



So, all you need is a system that can support omni-channel commerce for your business. Our pick is NetSuite SuiteCommerce. Built with the idea that ecommerce is no longer a stand-alone channel but a core business component, NetSuite SuiteCommerceenables businesses to move from siloed online, in-store and phone shopping channels to an integrated commerce solution that seamlessly connects ecommerce and in-store POS to order management, inventory, merchandising, marketing, financials and customer service. By linking every step of a multi-channel, multi-location retail business, SuiteCommerce helps delivering seamless, personalized journey across all touch points for your customers.

Key features of NetSuite SuiteCommerce

  • ·         Support the needs of both B2C and B2B ecommerce from a single platform.
  • ·         Unify the online and in-store experience to satisfy omnichannel customer demand
  • ·         Manage orders from multiple channels — in-store, web, call center, mobile, kiosk—all in one place.
  • ·         Consolidate  and manage all structured and unstructured product information and attributes across all channels in one location.
  • ·         Bring siloed sources of customer data into a single repository to get one complete view of the customer across all channels and touchpoints.
Unlock The Door To Your Success Amid Lockdown Via Netsuite Solution Providers : info@inoday.us



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